We strive to ensure that your orders are processed and shipped within 48 hours of purchase (Monday – Friday) using reliable shipping carriers such as USPS, UPS, FedEx, and DHL. Our standard delivery time is 5-10 days (depending upon the order). And if Item is in Stock. Most orders are custom before order is placed we will agree on price and time.
While we do our best to meet the shipping and delivery dates provided, please note that we are not responsible for any delays caused by external factors.
Once your order is confirmed, it cannot be modified or cancelled. If you wish to return a product, please initiate the returns procedure once you have received the item.
In the rare event that you have not received your order despite the tracking status showing it as delivered, we advise you to contact the carrier for assistance. We do not have control over the item once it has been handed over to the carrier. However, if the issue persists, please email us, and we will do our best to help.
Occasionally, tracking information may not be available due to technical issues. If you are unable to locate your item, please contact us, and we will provide assistance.
Custom Shipping Policy
- To obtain shipping rates for RK Supply Line products, customers are required to submit an inquiry.
- Upon receiving the inquiry, our team will provide personalized shipping quotes based on the specific order and destination.
- We strive to offer competitive shipping rates and ensure that our customers receive the best value for their shipping needs.
- For inquiries regarding shipping rates, please contact our customer service team.