At RK Supply Line LLC, we strive to provide exceptional customer service and satisfaction. We understand that sometimes a product may not meet your expectations or needs. Therefore, we offer a hassle-free return and refund policy to ensure your peace of mind. There is a 20% restocking fee on all products.
Our return and refund policy enables you to return any product purchased from our store within 14 days of the original purchase date. During this period, you have the freedom to evaluate the product and decide if it meets your requirements. If, for any reason, you are not completely satisfied with your purchase, we will be glad to assist you with the return process. Please note that there is a 20% restocking fee on all products.
To initiate a return, please ensure that the product is unused, in its original packaging, and accompanied by the receipt or proof of purchase. You can contact our customer support team via email or phone to initiate the return process. Our dedicated team will guide you through the necessary steps and provide you with a return authorization number.
Once we receive the returned product and verify its condition, we will initiate the refund process. The refund will be processed using the original payment method used during the purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on the policies of your financial institution.
Please be aware that certain products may be subject to specific return conditions or restrictions due to their nature or usage. We encourage you to review the product description and any additional terms mentioned on our website or provided with the product.
In case of any damages or defects in the product received, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
We value your trust in our products and services and aim to provide a seamless shopping experience. If you have any further questions or concerns regarding our return and refund policy, please do not hesitate to reach out to our customer support team. Your satisfaction is our top priority.
Thank you for choosing RK Supply Line LLC.
